Commercial conditions

Last revised: 06/30/2021

 

These conditions

 

(1) This website (the “Site”) and / or the services, including all mobile applications connected to it (collectively the “Services”) and the provision of hotel rooms for accommodation and related services ( the “Hotel Services”) through the Site, are owned and operated by LA MICRO ENTREPRISE FAIRY CONCIERGERIE (hereinafter also referred to as “we”, “our” or “our”). These Business Terms (the “Terms”) set out the terms and conditions under which visitors or users (collectively, the “user” or “you”) may visit or use the Site and / or the Services and purchase Products.

 

(2) By accessing or using the Services, you acknowledge having read and consented to these Terms and you agree to be bound by them. If you do not agree to all of the Terms, you must not access the Site or use any of the Services. Read these Terms carefully before accessing or using our Site or Services, or purchasing Products. In these Terms, you will find out who we are, how we sell our Products to you, how you can terminate the purchase contract and what you can do if something goes wrong.

 

(3) You represent that you are of legal age and have the legal authority, right and power to enter into a binding agreement based on these Terms, to use the Services and to purchase Products. If you are under the age of majority, you may only use the Services or purchase Products with the consent of your parents or legal guardian.

 

(4) This site is published by Justine Sébille, domiciled at 37 avenue des dunes 29900 Concarneau. Contact address fairy.conciergerie@gmail.com

The director of the publication is Justine Sébille.

You can contact us :

• By phone: +33 07 49 02 31 81 (price of a local call)

• by e-mail: fairy.conciergerie@gmail.com

• by mail: 37 avenue des dunes 29900 Concarneau

 

This Site is hosted by Wix.com

 

These Conditions are provided in French. In the event of a discrepancy between the French version of this document and any of its translations, the French version will prevail.

 

To use our Site and / or take advantage of our Services, you must be at least [add number] years of age, or have reached the legal age of majority in your country, and have the legal authority, right and power to sign these Conditions as a binding agreement. You are not authorized to use this Site and / or to benefit from our Services if it is prohibited in your country, or by a law or regulation which is applicable to you.

 

In addition, before placing and confirming an order, you must read and agree to these Terms.

 

You can download and print these Terms.

 

Description of the Services offered

 

1. You must carefully read the Description of the Service offered before placing an order. The description of the Services and / or Products presents the essential characteristics of the Services and / or Products, in accordance with Article L. 111-1 of the Consumer Code. These descriptions are designed to provide you with the most complete information possible on these characteristics, without being exhaustive. The photographs, drawings and descriptions of the Services offered are provided for information purposes only and are not binding on us.

 

1. We invite you to refer to the information and instructions for use which appear on the packaging, labels and / or accompanying documents. We cannot be held liable for any damage resulting from failure to comply with these instructions for using the proposed Services provided on our website.

 

Hotel services

 

1. You may book the hotel Services we offer through our Site or our Services in accordance with these Terms.

 

1. You can choose the available hotel room (s) and other Hotel Services you intend to book by making the appropriate selections (e.g. arrival and departure date, type of hotel room, other Services). hoteliers) and collect them in your basket by clicking on the respective buttons. The prices we charge are indicated on the Site or the Services. We reserve the right to modify the prices of the displayed Hotel Services at any time (provided that only you are charged the agreed amount before any price modification), and to correct pricing errors that may inadvertently occur, with effect for the future. Additional information on prices and value added tax (VAT) at the current rate and other applicable taxes, fees or charges is available on the Site during the booking process and in the booking summary. Prices include value added tax (VAT) at the applicable rate and other mandatory taxes, fees and charges. They do not include local taxes that you must pay in accordance with applicable municipal law, for example spa taxes. Prices are charged in the local currency of the hotel.

 

1. Before clicking on the "Reservation subject to payment" button, all the Hotel Services you have chosen, including the total price, are displayed again in a reservation summary. You can then identify and correct any entry errors before definitively validating your reservation. By clicking on the "Reservation subject to payment" button, you place a firm order to reserve Hotel Services on the dates chosen. However, your reservation request can only be placed and transmitted if you have accepted these Conditions by clicking on the checkbox provided for this purpose, and thus including them in your reservation request.

 

1. We will then send you an automatic confirmation of receipt of your reservation request by e-mail, in which your order will be summarized again, and which you can print or save using the corresponding function. Automatic confirmation of receipt only documents receipt of your reservation request and does not constitute acceptance of this order from us.

 

1. The legally binding agreement for the reservation of Hotel Services is only concluded when we send you a notice of acceptance by email. We reserve the right not to accept your reservation request. This does not apply in cases where we offer a payment method for your booking request and you have chosen it, if a payment process is started immediately (for example, an electronic money transfer, or a instant bank transfer via PayPal, or other similar payment method). In this case, the legally binding agreement regarding Hotel Services is concluded when you complete the reservation process, as described above, by pressing the “Reservation subject to payment” button.

 

1. The prices displayed on our Site or our Services are an average per night and per person until a specific rate is selected. Meals or additional services are only included if indicated. A minimum length of stay, payment, cancellation fee, or other conditions may apply to certain rates as indicated.

 

1. Hotel rooms are subject to maximum occupancy rules. If you want to know more, contact us.

 

1. You can save your preferred payment method for later use. In this case, we will keep your payment credentials in accordance with the standards applicable in our industry (for example PCI DSS). You can identify your stored card by its last four digits.

 

Check-in and check-out requirements

 

1. The check-in and check-out times are those indicated on our Site or our Services, unless otherwise indicated by the hotel when the hotel services contract is concluded with you.

 

1. After this normal departure time, you may be requested to check-out later. It will remain subject to availability and will be billed at the rate published by the hotel at the time of conclusion of the contract. You are not entitled to a late check-out.

 

Payment

 

1. For firm reservations in advance of Hotel Services, the price of the entire Hotel Service reserved is payable in advance, at the latest on arrival at the hotel. In this case, the means of payment with which you booked must be presented on arrival, together with the corresponding identification documents (if necessary) and the reservation number (if applicable).

 

1. All charges not yet paid must be paid in full upon departure from the hotel. If the charge due does not exceed the authorization taken at check-in, the debit authorization for the unused amount will be canceled. This cancellation is usually quite quick, but we cannot control how long it takes your credit card issuer or bank to complete it.

 

Cancellation policy and no-shows

 

1. The cancellation policy varies depending on the rate booked. Refer to the full descriptions of individual rates received during the Hotel Services reservation process.

 

1. Cancellation and no-show fees may apply up to the agreed fee after the scheduled time. They will then be charged to the agreed amount on the means of payment provided at the time of booking.

 

Changes or cancellation on our part

 

1. If it was agreed when booking the hotel that you can cancel the contract without cause and without charge within a certain period of time, we are also entitled to cancel the contract within this period (for example in the event of no -respect of the payment of the deposit agreed by contract).

 

1. In the event of justified cancellation on our part, you will not be entitled to compensation.

 

Force majeure

 

1. We are not responsible and will not pay any compensation if the performance of our obligations is prevented or affected, directly or indirectly, by or as a result of force majeure or any circumstance beyond our reasonable control, including , but not limited to, flood, earthquake, extreme weather conditions, natural disaster, pandemic, act of terrorism, fire or outage of electricity, gas, water or any other utility, factory machine, computer, vehicle or any collapse of building structures, and provided that we have not acted negligently or guilty in any way it would be.

 

Coupons, gift cards and other offers

 

We may from time to time offer coupons, gift cards or discounts and other offers (“Offers”) relating to our Hotel Services. These Offers are only valid for the period that may be indicated therein. Offers may not be transferred, modified, sold, traded, reproduced or distributed without our express written permission.

 

Guarantee of the Services offered

 

1. Except as expressly provided in these Terms and to the fullest extent permitted by applicable law, we expressly disclaim any other warranties or conditions, whether made orally or in writing, including, but not limited to, concerning the accuracy, timeliness, completeness, results, performance, absence of errors or interruption of performance, title, non-infringement, quality, quality of information, enjoyment peace, merchantability or fitness for a particular purpose (even if we have been informed of that use), as well as all representations, express or implied warranties or other conditions arising from the course of the performance, the conduct of the business or trade usage.

 

Member account

(1) To access and use certain sections and features of our Site, you must first register and create an account (“Member Account”). You must provide precise and complete information when creating your Member Account.

(2) If someone other than yourself accesses your Member Account and / or any of your settings, they will be able to perform all actions available to you, including making changes to your Member Account. Therefore, we strongly encourage you to keep your Member Account login credentials secure. All such activities may be deemed to have taken place in your name and on behalf of you, and you will be solely responsible for all activities that take place on your Member Account, whether or not you have specifically authorized them, and for all damages. , expenses or losses that may result from these activities. You are responsible for activities performed on your Member Account in the manner described if you have allowed the use of your Member Account negligently, not taking reasonable care to protect your login credentials.

 

(3) You can create and access your Member Account through a dedicated web page or by using a third party platform such as Facebook (the “Social Network Account”). If you register through an account of a third-party platform, you authorize us to access certain information about you, which is stored in your Social Network Account.

(4) We may terminate or suspend temporarily or permanently your access to your Member Account without incurring our liability, in order to protect ourselves, our Site and our Services or to protect other users, including if you violate a provision of these Terms or any applicable law or regulation relating to your use of the site or your Member Account. We may do so without notice to you if the circumstances require immediate action; in this case, we will notify you as soon as reasonably possible. In addition, we reserve the right to terminate your Member Account without cause, by sending you two months' notice by email, if we terminate our Member Accounts program or for any other reason. You can stop using your Member Account and request its deletion at any time by contacting us.

 

Intellectual property

 

(1) Our Services and related content (and any derivative work or improvement thereof), including, but not limited to, all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technologies, documentation, trademarks, service marks, trade names and trade dress and interactive features, as well as all intellectual property rights therein, are our property or licensed to you (collectively, "Our Intellectual Property"), and nothing herein grants you any right in connection with Our intellectual property. Except as expressly provided herein or if required under mandatory provisions of applicable law for the use of the Services, you will not acquire any right, title or interest in Our Intellectual Property. All rights not expressly granted in these conditions are expressly reserved.

 

(2) If the Products include digital content such as music or videos, the rights specified for that content on the Site will be granted to you.

 

Exclusion of warranty for the use of the Site and the Services

The Services, Our intellectual property and all documents, information and content provided in relation to them which are made available to any user free of charge are provided "as is" and "as available", without any warranty of any kind. whether express or implied, including any warranties of fitness for a particular purpose and any warranty regarding the safety, reliability, timeliness, accuracy or performance of our services, except in the event of malicious non-disclosure of defaults. We do not guarantee that our Free Services will be provided without interruption or error, or that they will meet your needs. Access to the Services and the Site may be suspended or limited due to repairs, maintenance or updates. The warranty of the Products you have purchased from us, as mentioned in the section "Warranty of the Services offered" above, will not be affected.

 

Compensation

You agree to defend and hold us harmless against all actual or alleged (including, but not limited to, reasonable attorneys' fees) claim, damage, cost, liability and expense. ) arising out of, or related to, your use of the Site and the Services in violation of these Terms, including in particular any use that would violate the limitations and requirements set out in these Terms, unless such circumstances are not caused by your fault .

 

Limitation of Liability

 

1. To the fullest extent permitted by applicable law, we disclaim all liability for any amount or type of loss or damage that may result to you or any third party (including any direct or indirect loss and any loss of income, profits, customer, data, contract, as well as any loss or damage resulting from, or related to, business interruption, loss of opportunities, loss of anticipated savings, waste of management or office time , even if it is foreseeable, in relation to (i) this Site and its content, (ii) the use, inability to use or the results of the use of this site, (iii) any site web linked to this Site or the documents on these linked web sites.

 

1. We cannot be held responsible for a delay or a breach of our obligations arising from these Conditions if this delay or this breach results from a cause beyond our control and / or a case of force majeure within the meaning of article 1216 of the Civil Code.

 

Modification of the Conditions or the Services; interruption

(1) We reserve the right to modify these Terms whenever necessary, at our sole discretion. You should therefore consult them regularly. If we change these Terms in any material way, we will notify you that material changes have been made to them. Your continued use of the Site or our Service after such a change will constitute your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not access or use the Site or the Service.

 

1. We may change the Services, stop providing the Services or any feature of the Services we offer, or create limits for the Services. We may terminate or suspend access to the Services permanently or temporarily for any reason, without any liability. We will notify you sufficiently in advance if this is possible in the given circumstances and we will reasonably take your legitimate interests into account in any such action.

 

Links to third party sites

 

The Services may include links that take you away from the Site. Unless otherwise stated, linked sites are not under our control and we are not responsible for their content, any links they contain, or their changes or updates. We are not responsible for any transmissions received from linked sites. Links to third party sites are provided for convenience only. If we add links to other websites it does not mean that we endorse their owners or their content.

 

Applicable right

 

1. These Conditions are governed and interpreted in accordance with French law, with the exception of conflict of law rules.

 

1. If you wish to draw our attention to a subject, a complaint or a question concerning our site, contact us: fairy.conciergerie@gmail.com

 

If, after contacting us, you feel that the problem has not been resolved, you will have the right to have recourse to the consumer mediation procedure in the event of a dispute, in accordance with articles L.611-1 et seq. Of the French Code of the consumption. To submit your request to the Consumer Ombudsman, complete the online dispute resolution form available at the following address: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

 

Various

(1) No waiver of a breach or default hereunder may be considered as a waiver of a previous or subsequent breach or default.

 

(2) The article titles used in these Terms are used for convenience only and have no legal substance.

 

1. Unless otherwise specified, if any part of these Terms is found to be illegal or unenforceable for any reason, it is agreed that that part of these Terms will be deleted, the other terms of these Terms will not be affected and will remain. in force.

 

1. By accepting the Conditions, you agree not to contest the probative value of the documents exchanged via the Site, on the basis of their electronic nature. The computerized registers are considered as proof of communications, orders and payments made between us.

 

1. Your acceptance of the Conditions constitutes a proof agreement, within the meaning of article 1368 of the Civil Code.

 

(4) You may not assign your agreement with us under these Terms, or your rights or obligations hereunder, in whole or in part, without our prior written consent.

 

(5) These Terms constitute the entire agreement and supersede all previous written or oral agreements between you and us relating to the Services and the sale of the Products.

 

(6) The provisions of these Terms, which by their nature must survive any action on our part, will survive, including, but not limited to, the provisions relating to indemnities, waivers, disclaimers, to the limitations of liability and to this “Miscellaneous” article.

 

Contact us

 

To contact us, send an e-mail to:

 

JUSTINE SEBILLE for FAIRY CONCIERGERIE

fairy.conciergerie@gmail.com

37 avenue des dunes 29900 Concarneau

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Annex 1 - Model withdrawal form

(Art. R. 221-1 of the Consumer Code)

 

 

Right of withdrawal form

 

Complete and submit the following form if you wish to opt out of the agreement.

 

Att. : Customer service

 

[Wix user should insert name, address, head office and customer service contact details here, including fax number and email address]

 

I hereby inform you that I withdraw my agreement to take out a subscription to the Service below / the purchase contract for the Products below:

 

Name of service / products

 

Purchased on / received on

 

Client name

 

If possible, specify your account, order or customer number

 

Customer address

 

Dated

 

User signature [if in paper form]